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Privacy Policy

Last updated: March 18, 2026

1. Data Controller

GridSense Europe GmbH, Energiestrasse 24, 60329 Frankfurt, Germany is the data controller for personal data collected via this website. Contact: [email protected]

2. Data We Collect

We collect the following categories of personal data when you submit an inquiry form: name, business email address, company name, country, and any technical details you provide in the message field. We also collect standard website analytics data (page views, browser type, approximate location) through anonymised tracking.

3. How We Use Your Data

We use your personal data to: (a) respond to your commercial or technical inquiry; (b) send product updates and technical bulletins where you have opted in; (c) comply with legal obligations. We do not sell your personal data to third parties.

4. Legal Basis (GDPR)

Processing is based on: legitimate interests (Art. 6(1)(f) GDPR) for inquiry responses; consent (Art. 6(1)(a)) for marketing communications; and legal obligation (Art. 6(1)(c)) where applicable.

5. Data Retention

Inquiry data is retained for 24 months from last contact, after which it is deleted or anonymised. You may request deletion at any time by contacting us at [email protected].

6. Your Rights

Under GDPR and applicable data protection laws, you have the right to: access, rectify, erase, restrict processing, port, and object to processing of your personal data. You also have the right to lodge a complaint with your national supervisory authority.

7. Cookies

This website uses essential cookies required for functionality and optional analytics cookies. You may manage cookie preferences through your browser settings at any time.

8. Contact Our DPO

For any data protection queries, contact our Data Protection Officer at [email protected].